Privacy Policy

1) Scope

This policy applies to information collected through this website, including when you submit a consultation request, send an enquiry, call, email, or otherwise communicate with us using contact details on this site.

2) Information we may collect

We collect the minimum information necessary to respond and assist. Depending on your interaction with the site, we may collect:

• Contact details: name, email address, phone number.
• Matter details you provide: brief descriptions, key dates, and supporting context.
• Technical data (limited): basic device/browser information used for security and site performance.
• Communications: emails, messages, and records of calls or follow-ups.

3) Why we collect information

We use information to respond to enquiries, assess whether we can assist, explain next steps, and provide legal services when instructed. Specific purposes may include:

• Responding to consultation requests and enquiries.
• Confirming identity and contact information for communication.
• Preparing legal advice, drafting, and representation (once instructed).
• Maintaining internal records for case management, compliance, and quality control.
• Website security, fraud prevention, and basic analytics to improve the site.

4) Legal basis and confidentiality

Where applicable, we process information because it is necessary to respond to you, to perform services you request, to comply with legal obligations, or based on your consent (for example, when you submit a contact form). Confidentiality remains central to how we handle client information.

5) Sharing and disclosure

We do not sell personal information. We may share information only when necessary for legitimate purposes, including:

• With service providers who support website hosting, email delivery, or IT security (as required).
• Where required by law, court order, or lawful authority.
• With professional advisors or correspondents where necessary for your matter (once instructed).

Where third parties assist us, we expect reasonable safeguards and appropriate handling of information.

6) Data security

We take reasonable steps to protect personal information against unauthorised access, loss, misuse, or disclosure. These steps may include access controls, secure hosting practices, and internal confidentiality procedures. No method of transmission or storage is 100% secure, but we work to minimise risk.

7) Retention

We keep information only for as long as reasonably necessary to fulfil the purposes described above, including for legal, accounting, and compliance requirements. Retention periods may differ depending on whether you become a client and the nature of the matter.

8) Cookies and analytics

This website may use limited cookies or similar technologies for basic functionality and performance. Where analytics are used, we aim to keep data minimal and focused on improving user experience and security.

You can adjust browser settings to refuse cookies, but some site features may not work as intended.

9) Your rights

Depending on applicable law and circumstances, you may request access to your personal information, correction of inaccurate data, or deletion where appropriate. Requests can be made via email: info@maakemlaw.co.za.

We may need to verify identity before fulfilling a request. Some information may need to be retained for legal or compliance reasons.

10) External links

This website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies when visiting them.

11) Updates to this policy

We may update this policy from time to time to reflect operational or legal changes. The “Last updated” date above indicates the most recent revision.